PART TWO
Question 47
You work for Global institute inc. , which produces softwares. You are responsible for Quality Management System.
Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is divided into five parts.
. Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company.
. Write on your Answer Sheet.

附图

三.LISTENING
PART ONE
Questions 1-12
. You will hear three face to face conversations.
. Write down one word or number in the numbered spaces on the forms below.

Message One. Questions 1-4
Ordering List
Table No : 3
Name of Customer : Mr.
Dishes : Drink 2 bottles of beer.
Main Dishes : Chicken with red (3 ). . . . . .
(4 ) . . . beef. . .
stewardess No. 10 Service Time : 6 : 30pm

Message Two. Questions 5-8
NEW ACCOUNT REGISTRATION
Name : Lilian . (5). . . Open Date : 3rd ,Feb.
. Account Type : (6). . . account
Deposit Amount : (7) . . . . . .

Message Three. Questions 9- 1 2
Immigration Registration
Flight No : JH21 2
Arrival Time : 11:40
Name : Helen Robbinson
Passport No : 72931831
Purpose of Visit : (9) . . . . . .
Temporary Staying Place : mainly with (10) . . . . . .
Staying Period : about (11) . . . months
Leaving Date : 15th ,(1 2 ) . . . . . .

PART TWO
Questions 13-22
Section One
Questions 13-17
. You will hear five short pieces.
. For each piece decide what the speaker is talking about.
. Write one letter (A-H) next to the number of the piece.
. You will hear the five pieces twice.
1 3. . . . . . .
1 4. . . . . . .
1 5. . . . . . .
1 6. . . . . . .
l 7. . . . . . .

objects
A catalogues
B boxes
C books
D greeting cards
E radio programmes
F weather
G TV programmes
H cars

Section Two
Questions 18-22
. You will hear another five short pieces.
. For each piece decide who is talking.
. Write one letter (AH) next to the number of the piece.
. You will hear the five pieces twice.
18. . . . . . . . .
19. . . . . . . . .
20. . . . . . . . .
21. . . . . . . . .
22 . . . . . . . . .

speakers
A a librarian
B a stewardess
C a taxi-driver
D a waitress
E an investment counselor
F a news broadcaster
G an electrician
H a pilot

PART THREE .
Questions 23-30
. You will hear a talk given by a senior economist of Germany. He talks about the German economic
policy-M3 and its real effect on German economy.
. You have to complete the sentences (23-30) by choosing the correct ending.
. Mark one letter (A ,B or C).

23. M3 means
A limiting money supply.
B Wide-ranged money supply.
C exporting government bonds.

24. The Bundesbank is going to
A increase the money supply.
B abandon the strong money supply.
C raise the interest rates.